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The core values we stand for
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Your Safety Matters
Safety is our utmost priority in at Drivn. We implement rigorous screening processes to ensure that all drivers meet our stringent safety standards, including background checks and vehicle inspections.
Additionally, we provide features such as real-time GPS tracking, and driver and passenger rating systems to enhance the overall safety of every ride. We continuously strive to create a secure environment for both drivers and passengers, giving everyone peace of mind while using our platform.
Our customer service team knows how important all enquiries & queries are thats why we have set up 24/7 access to contact us so we can clear any issues up immediately!
Frequently Asked Questions
To request a ride, simply download our ride share app, create an account, and enter your pickup and drop-off locations. Choose the type of vehicle you prefer and confirm your request. A nearby driver will be assigned to pick you up.
Our ride share app offers multiple payment options, including credit or debit cards, mobile wallets, and in-app payment methods. You can securely add your preferred payment method to your account, and the fare will be automatically charged at the end of each trip
You can cancel your ride through the app without any penalties if it's done within a specific time frame. However, if you cancel too close to the driver's arrival or multiple cancellations occur, there may be a cancellation fee.
We have a comprehensive screening process for our drivers, which includes thorough background checks, driving history verification, and vehicle inspections. We strive to ensure that all drivers on our platform exceed our safety standards.
Yes, you can schedule a ride in advance using our app. Simply select the desired date, time, and pickup location, and we will match you with a driver who can accommodate your request.
If you accidentally leave something behind in a vehicle, you can contact our customer support team to report it. We will make every effort to help you retrieve your lost item by coordinating with the driver.
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Careers at Drivn
Driving with the Drivn app offers a flexible way to earn money. Whether you need a driver job or seasonal work, this is a great alternative.
The Drivn app is an excellent way to supplement your income if you already operate a rideshare business or if you are wanting to start.
Sign up with a partner and offer your clients a unique experience of being driven home in their car.
Drivn users come from diverse backgrounds and industries, and set their own schedules to fit work around their lives, not the other way around. Drivn currently only offers opportunities across the Gold Coast, but is coming to a city near you!